Basic Washer Operating Checks

Here are some initial steps to help you diagnose and fix washer problems.

Step 1: Make sure the washer is receiving power. Check the cord, the plug, and the outlet. If a wall switch controls the outlet, make sure the switch is working. Look for blown fuses or tripped circuit breakers at the main entrance panel. If the unit is receiving power and still won't run, press the reset button on the control panel (if the washer has one).

Step 2: Make sure the control knob is properly set to the ON position and the door is tightly closed. Check the latch to make sure it's free of lint and soap buildup.

Step 3: Make sure that both water faucets are turned on and that the drain and soap-saver return hoses are properly extended, without kinks. If the washer has a water-saver button, make sure the button is depressed; water may not circulate through the filter nozzle if the basket is not full and the button is not depressed.

Step 4: To make sure the water is the proper temperature, check the temperature selector switches on the control panel to make sure they're properly set. Also check the water heater temperature control. It should be set no lower than 120 degrees F.